Process design
We map business workflows and decision points before configuring the platform.
We help enterprise teams design, configure, extend, and adopt Dynamics 365 across sales, service, finance, and operational workflows.
We map business workflows and decision points before configuring the platform.
We configure Dynamics 365, Dataverse, security roles, forms, views, automation, and integrations.
We support user readiness, reporting, governance, and roadmap planning after launch.
Dynamics 365 is Microsoft's suite of cloud business applications for CRM and ERP — including Sales, Customer Service, Finance, and Supply Chain — built on the Dataverse data platform and integrated with Power Platform and Microsoft 365.
Dynamics 365 provides ready-made business applications (CRM and ERP), while Power Platform is the low-code toolset (Power Apps, Power Automate, Power BI) used to extend and customize them. They share the Dataverse foundation and are commonly used together.
Yes. We design integrations between Dynamics 365 and existing ERP, finance, and line-of-business systems using Dataverse, APIs, and Azure integration services, with attention to data governance and reliability.